Transfer review and approval tasks to other users

If a user with active review and approval tasks has left the organization, it is possible to transfer these tasks to another user. To do this, remove the original user from the reviewers group or from the approval flows in Vendor approval process > Reviewers and then select a new user to handle the tasks. When you replace the original user with a new one, all tasks are removed from the original user and allocated to the new user. After you have transferred the tasks to a new user, you can remove the original user's account from Basware Portal. All workflow users must have Company Administrator rights.