Send a message to your business partner

This feature is only available to organizations using the Collaborate service.

If you have questions or comments related to a business document, you can contact your business partner through the service.

  1. Open the business document that you wish to discuss with your business partner.
  2. Click Discuss this Document to open the discussion panel.
    The discussion panel is not available on draft invoices.
  3. From the New Discussion drop-down list, select the type of discussion you want to open.
  4. In the Topic field, enter a subject for the message.
  5. In the Comment field, enter the message to your business partner.
  6. Click Send.

The service notifies your business partner about your message. Once they reply to your message, the service sends you a notification.