Reject a purchase order

The section describes an optional Basware service. You need the Invoice Key-In and PO Flip service to follow these instructions.

If you receive a purchase order that you cannot fulfil, you can reject the purchase order.

  1. On the Documents page, click a purchase order to open it.
  2. Review the purchase order.
  3. Click Reject to reject the purchase order.
    The Reject Purchase Order pop-up window opens
  4. In the Comments to buyer field, add a comment that describes why you have rejected the purchase order.
  5. Click Confirm to reject the purchase order.
    The purchase order is now set to the Rejected status. Basware Network notifies the buyer that you have rejected their purchase order.