What’s Happening?
Basware rolls out an entirely new portal to Basware Network for small and medium businesses in 2014. The new portal will replace the current Basware Supplier Portal service, which will be ramped down once all users have been migrated to the new service.The general migration process begins in August 2014.
Basware will take care of the entire migration process - this means that the process does not require any effort from you and is entirely free of charge.
How Does The Migration Affect Me?
The migration process itself does not require any actions from the users. Buyer organisations that have been migrated to the new portal cannot activate new users in old Supplier Portal. If you want to add new suppliers to your network, you can invite them to the new service using an invitation tool in the new portal. The organisation data stored in Supplier Portal will not be synched with the new service after the migration - If you want to make changes to your organisation’s information, you should make the changes in the new service.
Supplier organisations can send invoices from the new portal only to buyer organisations that have been migrated. Suppliers who work with several buyers may need use both the old Supplier Portal and the new service until all their buyers have been migrated to the new portal.
What Is the New Service Like?
Once you log into the new service, you’ll notice a smoother, more intuitive user experience that helps users create and process business documents faster than before. To ensure the quality of invoices, the service validates all business documents that the users create in real-time to ensure that all mandatory fields are filled in according to the buyers’ requirements. If the user enters incorrect data, the system will prompt them with an example of how to correctly complete the task. Better invoices, less queries, and a smoother workflow.
How Does the Migration Proceed?
Basware contacts each buyer organisation 4 weeks before that organisation is scheduled to be migrated to the new portal. Once we have migrated the buyer organisation, we will contact that organisation’s suppliers who currently use Supplier Portal. We will provide them with clear instructions on how to start using the new service. The suppliers can start using the new portal immediately after the migration is complete, using the same user credentials they use with Supplier Portal. If the suppliers want, they can continue sending invoices through Supplier Portal until the service is closed.
Questions?
If you have questions not covered here, you can send your questions to portal.info@basware.com
